Today I Learned: Why Some Websites Don’t Work Properly in Different Browsers

No matter which browser you are using or how up to date the browser is, inevitably, you will find a website that doesn’t seem to be working correctly. Many of the issues you are seeing can cause issues with printing, interactivity, or animations.


Webpages are programmed using a few different languages. These languages have standards that manufacturers and developers must follow in order for their products to be compatible with the browser. Most of these standards are introduced after innovations, and they can change the way a browser needs to function. These standards are different for each language, and this affects browsers differently, whether that be Firefox, Internet Explorer, or Chrome.

Each browsers has different engines. These engines process the code written for different websites you may visit. Each browsers engine will interpret and render a webpage in a distinctive way. That means the exact same website can look and function differently across browsers.

This leaves developers balancing on a tight rope. They try to reach a compromise when coding based on the relative popularity of the browser that most of their customers use. Because of this, many small issues will arise across different browsers.

To make matters worse, there can be issues with a website in different versions of the same browsers. For example, if Chrome adds a new standard to their engine it may break a website that was once working in Chrome. Developers have to try and catch these changes and update their websites before the customer notices the problems.

All of this will cause hiccups in functionality; however, FIS provides access to several browsers to combat this problem. If a website doesn’t work in one browser, there is a very good chance it was built for the next.


  1. If your website uses Java, don’t use Chrome. Chrome does not support Java integration with their browser. For example, PRISM uses Java and will not function correctly in Chrome.
  2. Support for Internet Explorer has ended. Because Microsoft is moving to Edge as their default browser, the support and updates from Internet Explorer have stopped. This means that you may see a drop in functionality with this browser, especially when browsing to sites that are updated regularly.
  3. We have experienced more printing performance issues with Firefox than the other browsers so, if you printing reports from PeopleSoft. You may want to use a different browser.
  4. Use the browser that you prefer. There is no right or wrong to your choice. Some people prefer Chrome because it syncs with your Gmail account and other’s use Firefox because it is the most customizable.
  5. Create favorites for the websites you need that work in each browser this will assist in remembering which websites need a specific browser to function and you can quickly access them.
  6. Ask FIS if you need any assistance, we are always happy to help you troubleshoot issue, set up bookmarks, or teach you about a new browser.

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