03 Dec 2019
We are pleased to announce that James Van Poolen has been promoted from Support Analyst to Systems Administrator. Over the past five years, James has been delivering outstanding technical support to our business partners as a member of our support team. In fact, his support was so incredible that James was named the 2017 National HDI Analyst of the Year. James recently received his Bachelor of Science in Information Science from the University of Pittsburgh. In his new role, James will be responsible for the systems administration of our desktop, client virtualization, cloud-based, and mobility technologies.
James was born in Berwyn, Illinois and is the first of four siblings. He is married to Christy Van Poolen, linguist extraordinaire, who recently obtained a master’s in Linguistics from Pitt. James enjoys playing the guitar, drawing, and reading. The last book he read is “The Name of the Wind” by Patrick Rothfuss. His dream job is quite unique. If he could do anything aside from helping our business partners, it would be making barrels for whiskey out of white oak somewhere in the recesses of Canada. James would also really like to meet Bob Dylan.
Please join us in congratulating James on his promotion!