HDI is a worldwide professional association and certification body for the technical service and support industry. Support centers are ranked by the HDI Customer Satisfaction Index Service based on data they compiled via benchmarks, reports, and customer feedback. Data from last calendar year was compiled and a list of the top 50 support centers was tabulated and recognized by HDI as members of the HDI CSAT Elite 50.
FIS ranked 1st in Higher Education; 3rd in the world – moving up from 5th place last year!
In celebration, FIS honored it’s team of technical staff for this fine achievement. We also held a contest to see which customer could come the closest to picking our ranking. Thank you to everyone for participating and joining our celebration!