Our Vision
Financial Information Systems is committed to being a leader within the University of Pittsburgh by providing value through the strategic convergence of people, processes, and technology.
Our Mission
FIS is dedicated to delivering the highest level of technical services and support to enhance organizational performance. To support the business and financial operations and more broadly the University’s mission of teaching, research, and service, FIS is responsible to provide innovative solutions, manage projects, design processes, implement and maintain systems, protect assets, secure information, analyze data for reporting requirements, establish audit controls, and implement policies.
Business Solutions is a group of skilled functional analysts and technical personnel who have experience with Oracle Applications and the University’s business operations and structure. This group analyzes business processes and procedures, monitors emerging technologies to plan and implement innovative systems and business solutions with the objectives of reducing costs and improving efficiency.
Business Analysis and Development
Operational analysis and functional specification development • Project planning and management • Setup, configuration and implementation of information systems • Analysis of business processes and procedures • Development of process improvements • System testing and patch management
Information Delivery
Data warehousing • Regulatory compliance reporting • Data view design • Development of internal and external reporting requirements
User Training
Development of curriculum • Documentation and training materials • Coordination and delivery of user training
Customer Evaluation and Administrative Systems Support
User needs and access privilege assessment • Help Desk and customer support • Assistance of end-users utilizing Oracle Applications and various database querying tools
Database Administration
Installation and maintenance of Oracle databases • Oracle database updates via patches and upgrades • Database problem troubleshooting
Technical Services provides secure and reliable technology solutions to achieve the business and financial goals of the University. Technical Services comprises three areas—Applications, Infrastructure, and Operations, each of which is dedicated to specific functions as described below.
Applications
The Applications area creates and implements value-adding custom business applications that are designed to complement the long-term strategies of our business units. The website design and development team, creates mobile-friendly websites designed for optimal resonance.
Infrastructure
The Infrastructure area is focused on providing a secure, reliable, and flexible platform for business units including cloud and locally hosted solutions. We are a recognized leader in virtualization, possessing an over 95% virtualized infrastructure. In addition, we offer cloud services for seamless access and secure data with improved functionality.
Operations
The Operations area is dedicated to securely and reliably connecting people to IT solutions and serves as the single point of contact for all business unit inquiries. Our goal is to deliver the highest quality and most current solutions by making it easier to request and receive assistance through our continuous offerings of new services. In addition, we invest in bringing the digital workplace to the University by implementing virtualization, cloud-based, and mobility technologies.
