Julie Cursi is transferring to FIS Technical Services!

Julie has been with the CFO’s Financial Operations area as their Communication Project Manager since 2010.  She has worked with us on many projects over the years.  Most recently, she worked with us to redesign the Payroll department’s website which launched in December.

She has accepted the position of Engagement Analyst with our Application Development team. She will be responsible for supporting critical business strategies by managing projects, working on the Business Relationship Management team and providing UX and QA management.

Julie holds a Master of Library and Information Science degree from Pitt as well as a BA in Professional Writing from Carlow University and a BA in English Literature from Thiel College.   She also has obtained the PMP (Project Management Professional) certification and is a member of the Project Management Institute.

Julie’s communication/project management experience, CFO background and her genuine willingness to help others will enhance our skilled team of IT professionals.

Julie is originally from Homestead, FL, but now lives in Pittsburgh with her husband, Ray and her ferret, SissieCat. She also loves equestrian sports and owns a mare with several personalities named Emma. If you looked in her refrigerator, you would find carrots and apples for Emma and canned pheasant for SissieCat. Julie’s favorite restaurant is Girasole in Shadyside, she just finished reading Razor’s Edge by W. Somerset Maugham, and she would love to meet Barry White Jr. 

Julie will join the staff in B-44 CL on April 1 and will report to Carol Zielinski.

Please join us in welcoming Julie to FIS!

 

We are pleased to announce that Mathew Bell has accepted the Support Analyst position in FIS Technical Services, effective February 13, 2017. His responsibilities include analyzing and troubleshooting technical support requests, application testing, user documentation creation, customer training, and ITIL process management.

Mathew holds a Bachelor of Science degree in Communication Journalism.  He has most recently worked at EDMC as a Support Analyst II where he provided troubleshooting and help desk services to customers and managed their internal knowledgebase.  His experience and knowledge will be an asset to Customer Support.  Mathew will be located at 1917 Cathedral of Learning and will report to Carrie Armstrong.

Mathew, his girlfriend, Cynthia, and their Akita puppy, Rigby live east of the city, but his favorite restaurant is Meat and Potatoes located downtown. Mat also enjoys the Pittsburgh Pirates, Black Mirror, and Archer. If he could meet anyone he would like to meet Clint Hurdle or Andre the Giant.

Please join us in welcoming Mathew to the Technical Services team!

FIS is pleased to announce that Sean Estep has accepted a full-time Systems Engineer position in Technical Services effective February 13th.  Sean joined FIS as a Systems Engineer contractor on May 5, 2016 and was previously an Infrastructure Engineer supporting various technologies at Expedient.  His responsibilities will focus on systems deployments and administration, troubleshooting, and tier 3 support.

Sean has over 6 years of experience performing advanced systems administration, Windows Server management, VMware, storage, and supporting other core technologies.  Sean’s experience and knowledge will be an asset to Server Computing.  Sean will be located at 1917 Cathedral of Learning and will report to Daniel Mahaven.

Sean has grown up in Pittsburgh, graduated from Point Park University with a Bachelor’s in Information Technology and Management. He currently lives with his dog, Coco. In his free time, he enjoys off-roading, riding his quad and motorcycle, and gaming.

Please join me in welcoming Sean to FIS and the Technical Services team.

FIS is pleased to announce that Garrett Liebenguth has accepted a full time Systems Engineer position in Technical Services effective May 23rd, 2016.

Photo of Garret Liebenguth

Garrett joined FIS as a Systems Engineer contractor on March 21st, and was previously a Infrastructure Engineer supporting various technologies at Red Square Systems and AllCovered. Garrett holds a Bachelor’s of Science in MIS/DS from IUP and has over 10 years of experience performing advanced systems administration, Windows Server management, VMware, and other critical technologies. His responsibilities involve all aspects of server system administration, implementation, and support. His experience and knowledge will be an asset to Server Computing. He is located at 1917CL and reports to Dan Mahaven.

Welcome to FIS Garrett!

We are pleased to announce that Maya Bayer accepted a position as a Web Developer in FIS Technical Services effective January 25, 2016.
Maya Bayer

Maya holds a Bachelor’s Degree in Physics from the University of Algiers. She previously worked for MetaTechnical as the Chief Web Designer and Front-end Web Developer. Maya’s responsibilities include design and maintenance of all departmental web sites in the care of FIS as well as custom graphic designs for our custom applications. She is located in B-44 Cathedral of Learning and reports to Rich Welsh.

Please join us in welcoming Maya to FIS and the Technical Services team!

James TylerJames Tyler has accepted a Client Computing position in FIS Technical Services.  He will join us as a Senior Systems Administrator effective June 15, 2015.

His responsibilities will focus on managing and troubleshooting client computers, software deployment and advanced client management.  James holds a Bachelor of Science in Business Information Science and is a certified Dell Technician, Apple Macintosh Technician, and has the CompTIA A+ certification. James previously worked as a Computer Support Specialist I and II at Duquesne University and has over five years of experience performing desk-side support and client management.

James’ experience and knowledge will be an asset to Client Computing.  James will be located at 1917 Cathedral of Learning and will report to Anthony DiGregorio.

Please join us in welcoming James!

 

Janet Rager has accepted the position of Database Administrator in FIS Technical Services effective May 26, 2015.

Janet will be responsible for all maintenance and support of our Oracle databases as well as providing backup support for our SQL Server databases. Janet has a Bachelor of Science in Computer Science degree from Point Park College. She previously worked at US Steel as an Oracle Database Administrator and has experience as a developer, trainer and Records Manager. Janet will be located in B-44 Cathedral of Learning and will report to Carol Zielinski.

Please join us in welcoming Janet to FIS!

Shane Todd - CroppedShane Todd has accepted an Application Development position in FIS Technical Services. He will join us as an Application Developer effective May 18, 2015.

Shane’s responsibilities will include custom application development as well as third-party system support. Shane holds a Master’s Degree in Internet Information Systems from Robert Morris University as well as a Bachelor’s Degree in Information Technology from California University of PA. Shane previously worked for Robert Morris University as a Programmer Analyst. Shane will be located in B-44 Cathedral of Learning and will report to Rich Welsh.

Please join us in welcoming Shane to FIS!

James van poolen 2

FIS is pleased to announce that James Van Poolen has accepted the Support Analyst position in Technical Services, effective December 8, 2014.

His responsibilities include analyzing and troubleshooting technical support requests, application testing, user documentation creation, customer training, and ITIL process management. James holds an Associate Degree in Information Technology and the CompTIA Network+ certification. He has most recently worked at NetServe365 as a Network Operations Center Engineer, where he provided troubleshooting and help desk services to customers, configured workstations and mobile devices, and monitored service availability. His experience and knowledge will be an asset to Customer Support. James will be located at 1917 Cathedral of Learning and will report to Carrie Armstrong.

Kim Ciotti and Daniel Petersen have accepted the Systems Assistant positions within Client Computing.  Their responsibilities will include assisting with software deployment, troubleshooting and deploying client computers, and other general client management in the Chief Financial Officer area as well as Auxiliaries. Kim and Daniel will be located at 1917 Cathedral of Learning and will report to Anthony DiGregorio.

Please join us in welcoming Kim and Daniel to the team!


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