12 Mar 2018
Officially kicking off in September 2017, Technical Services has been working to complete the migration of our FIS active directory to the University-wide active directory. We are happy to announce this migration has been successfully completed on time! This has been a monumental undertaking, and we would like to thank you all for your cooperation and patience during this time.
- Joining the centralized active directory allows for better-integrated security and use of a single sign-on (Fewer passwords to remember!)
- Increased integration with the University community will streamline implementations and collaboration with other University departments, schools, and units
- 48 business services located on over 300 servers were migrated, and many were improved during the transition to include upgraded hardware and software
Thank you for your support!
Below are linked the most read articles from our customers. Check them out and see if they can be of any use to you.
07 Jul 2017
Chancellor Gallagher identified Commercial Translation as a strategic focus area in Pitt’s 5-year Plan, “Making a Difference Together”. As a result, the Senior Vice Chancellor for the Health Sciences, Dr. Arthur Levine, has set Commercial Translation as a strategic priority and charged Assistant Vice Chancellor for Commercial Translation in the Health Sciences, Dr. Donald Taylor, with leading these efforts in the Health Sciences in collaboration with stakeholders across campus. The primary purpose of commercial translation is to elevate the core missions of both the university and the respective industry partners who support their commercial translation pathways via funding and research-oriented insights.
22 May 2017
The new Printing Services website contains new information about products and services. Printing Services is also launching a new digital storefront that can be accessed from their site. If you would like to see their new offerings or take look at the new website, click here.
James Van Poolen was named the National HDI Analyst of the Year on Wednesday night!
James interviewed at the local, regional, and national level against many other qualified candidates. At the national competition, in Washington D.C., James competed against the winner of four other local chapter areas. Support Analysts are asked about their understanding of industry standards, commitment to excellent service, and record of consistently exceeding performance objectives. James’s award was announced at the 2017 HDI conference in front of 2000+ people that were able to help him celebrate. Please help us congratulate James for this wonderful accomplishment.
14 Apr 2017
03 Apr 2017
As a service to our customers, FIS is working with AirWatch, a leading provider of mobile device security services. AirWatch is an industry leading mobile device management service with over 12,000 global customers. AirWatch supports employee or University-owned mobile devices. FIS customers with University-owned mobile devices have been using Airwatch for some time, and it is now available to you if you would like to enroll your personal device.
By enrolling your personal mobile device in Airwatch, you can:
- Remotely lock your device if you lose it.
- Easily configure email, contacts, and calendar on your device.
- Wipe data from your device if it’s lost or stolen.
In addition, enrollment with Airwatch means that FIS will ensure that you have access to the most current security settings. You will also receive notifications when new software updates are available.
FIS recommends enrolling your iPhone, iPad, Android, etc. if you use this device to access University resources. Enrolling your devices is a simple process. Instructions about how to enroll your mobile device can found in our Knowledgebase. Once you are enrolled, here are instructions on how to use the AirWatch Self Service Portal.
If you have any questions or would like assistance enrolling your device in Airwatch, please submit a ticket at the FIS Support Portal.
The University Surplus Property Association (USPA) held it’s 18th annual conference at the University of Pittsburgh and featured our very own Janie Ondo. Janie presented to association members from over 35 universities and colleges about our custom FIS-developed Surplus Property application and website which allows the Surplus Property department to inventory, track and sell surplus items from departments and schools. Janie reviewed the 18 month process that FIS undertook with Surplus Property to gather requirements, map processes, build requirements, develop and test the system.
Janie Ondo has been with FIS Technical Services since August 2005 and has helped to produce numerous custom applications and websites.
15 Mar 2017
Julie Cursi is transferring to FIS Technical Services!
Julie has been with the CFO’s Financial Operations area as their Communication Project Manager since 2010. She has worked with us on many projects over the years. Most recently, she worked with us to redesign the Payroll department’s website which launched in December.
She has accepted the position of Engagement Analyst with our Application Development team. She will be responsible for supporting critical business strategies by managing projects, working on the Business Relationship Management team and providing UX and QA management.
Julie holds a Master of Library and Information Science degree from Pitt as well as a BA in Professional Writing from Carlow University and a BA in English Literature from Thiel College. She also has obtained the PMP (Project Management Professional) certification and is a member of the Project Management Institute.
Julie’s communication/project management experience, CFO background and her genuine willingness to help others will enhance our skilled team of IT professionals.
Julie is originally from Homestead, FL, but now lives in Pittsburgh with her husband, Ray and her ferret, SissieCat. She also loves equestrian sports and owns a mare with several personalities named Emma. If you looked in her refrigerator, you would find carrots and apples for Emma and canned pheasant for SissieCat. Julie’s favorite restaurant is Girasole in Shadyside, she just finished reading Razor’s Edge by W. Somerset Maugham, and she would love to meet Barry White Jr.
Julie will join the staff in B-44 CL on April 1 and will report to Carol Zielinski.
Please join us in welcoming Julie to FIS!
06 Mar 2017
The new Office of Corporate Engagement is live!
FIS has been working with the new Office of Corporate Engagement within the Office of the Provost to produce a new website featuring responsive design using WordPress. The website contains information for companies looking to work with the University, research with faculty, or find an expert. It also includes information for students looking for internships, and information for faculty and staff wishing to start a business or start a relationship with a company.