FIS will soon be introducing iPad Pros to the loaner equipment pool.  The iPad Pro offers more power than most PC laptops, yet is smaller and lighter, making it more convenient to use when traveling. A Logitech keyboard case is now attached which means you will no longer have to use the virtual keyboard in order to type an email or document.  An Apple pencil, providing you with the ability to write as if you were using a pen and paper, is also provided.  The pencil works in many applications.  The iPad Pro models that will be available for reservation are 10.5-inch and 9.7-inch.  The following apps have already been installed:

Firefox: Internet browser
Chrome: Internet browser
Edge: Internet browser
SharePoint:  Web-based, collaborative platform that is primarily used as document management and storage system
OneDrive: File hosting service that allows users to store files and share them publicly or with specific people
Teams: Application that lets communities, groups, or teams chat through a specific URL or invitation sent by a team administrator or owner
Skype for Business: Instant messaging client
TripIt: Application that organizes user’s travel plans in one place
Yelp: Application that enables users to search for restaurants, bars, and various entertainment offerings in the city they are currently located in while traveling
Google Maps: Mapping service that helps users better navigate their current location
Box: Cloud content management and file sharing service that lets users upload documents to its servers and invite people to view the uploaded content
Visio Viewer: Application which allows users to view Visio files from OneDrive
PowerPoint: Program used to create visual presentations
Adobe Acrobat: Program used to edit and view PDFs
DocuSign: Electronic signature and digital transaction management program
Creative Cloud: Set of applications and services from Adobe that provides subscriber’s access to software used for the following: graphic design, video editing, photography, and web development
RD Client: Application which enables users to connect to their remote (office) desktop.  Will not work unless you are connected to Pulse Secure
Pulse Secure: Program that allows users to connect to a specific network (i.e. Pitt’s) when working remotely.  Users must be connected to Pitt’s network through Pulse Secure in order to remotely reach their workstation via RD Client.
Mail: Standard email
Safari: Internet browser
OneNote: Application used to gather notes, drawings, screen captures, and audio commentary and store them in a tab-based system.
Word: Program used to create documents
Excel: Program used to create spreadsheets
VMWare Horizon: Application that provides virtual desktop capabilities
Lynda.com: Application that offers video courses taught by experts in software and business skills

If you have any questions about the iPad Pro or would like to reserve one, please contact FIS via the support portal.

As part of moving to the digital workplace, FIS has invested in desktop virtualization.  Virtualization of our workplace assists with increased productivity, agility, and responsiveness.  It also extends the life cycle of the desktop and provides the flexibility to adjust resources to each desktop on demand.

Introducing FIS Go: FIS has recently completed upgrading our virtual desktop infrastructure powered by VMWare Horizon View.  This upgrade increases capacity, optimizes performance, and improves reliability for all customers who use a virtual computer.  FIS Go also helps to enable business continuity by minimizing downtime and improving accessibility.

The FIS Go Web Interface: All FIS customers who utilize a virtual desktop with FIS Go now can access their desktop at home.  FIS Go is our Desktop from Anywhere solution.  It’s a secure portal that allows you to log into FIS Go from any web browser with an internet connection, both on or off campus, with no additional software required. This means you can get to your desktop and other resources just as if you were in the office.

  • If you’re working from home, use FIS Go web interface to connect to your work desktop from your home computer.
  • If you are using a conference room computer and need to quickly access your files, you can use the FIS Go website.
  • If the power goes out in your office, you can relocate and continue to work with all necessary access.

To connect, simply go to https://go.fis.pitt.edu and log in with your Pitt user credentials.

 

Officially kicking off in September 2017, Technical Services has been working to complete the migration of our FIS active directory to the University-wide active directory. We are happy to announce this migration has been successfully completed on time! This has been a monumental undertaking, and we would like to thank you all for your cooperation and patience during this time.

  • Joining the centralized active directory allows for better-integrated security and use of a single sign-on (Fewer passwords to remember!)
  • Increased integration with the University community will streamline implementations and collaboration with other University departments, schools, and units
  • 48 business services located on over 300 servers were migrated, and many were improved during the transition to include upgraded hardware and software

Thank you for your support!

As part of moving to the digital workplace, FIS is investing in desktop virtualization.  Virtualization of our workplace assists with increased productivity, agility, and responsiveness.  It also extends the life cycle of the desktop and provides the flexibility to adjust resources to each desktop on demand.

FIS Connect 7: FIS is working to upgrade the virtual desktop infrastructure which will increase capacity, optimize performance, and improve reliability for all customers who use a virtual computer.

sConnect: All FIS customers who utilize a virtual desktop with FIS Connect 7 will soon have access to sConnect.  sConnect is our Desktop from Anywhere solution.  It’s a secure portal that allows you to log into FIS Connect from any web browser with an internet connection, both on or off campus, with no additional software required. This means you can get to your desktop and other resources just as if you were in the office.

  • If you’re working from home, use sConnect to connect to your work desktop from your home computer.
  • If you are using a conference room computer and need to quickly access your files, you can use the sConnect website.
  • If the power goes out in your office, you can relocate and continue to work with all necessary access.

Stay tuned for our announcement of sConnect’s debut!

digital-workplace-1-002

The digital workplace is designed to empower employees, reduce total cost of ownership, and improve security. This increasing reliability, value, flexibility, and agility to the University.  FIS Technical Services has invested in bringing about the digital workplace to the University through embracing cloud, mobility, and virtualization. Over the past year, Technical Services has undertaken the following initiatives to bring us closer to the digital workplace:

  • VMWare Horizon View: FIS implemented Horizon View hosted virtual desktops as a replacement to the traditional desktop for more than 100 computers. Horizon View extends the replacement life cycle of the desktop. It also enables access to the desktop from almost any endpoint, including mobile hardware and the web, while securely running the desktop from the University Data Center. Finally, it enables flexibility to adjust resources to each desktop on-demand which will decrease downtime.
  • SharePoint Online and Office 365: FIS Technical Services started the process to migrate from our SharePoint 2010 on-premise sites to the University Enterprise SharePoint Online service with One Drive for Business hosted by Microsoft.   FIS has worked to provide guidance, governance, and a data migration plan for this cloud offering.  By using hosted cloud-based services, staff will have increased storage,  enables access to their content from almost any endpoint including mobile and web, and reduced IT management.

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