Security Tips
   
Search FIS Site Search PITT.EDU

AnnouncementsFIS News RSS Feed

Support Notice - Wednesday, February 10, 2010

FIS is providing limited emergency technical and functional support, similar to Winter Recess.  We will do our best to keep systems and services running.  As we get through this weather related situation, we ask that the FIS Support Portal and PRISM Help Desk be used for emergency situations that greatly disrupt or stop business operations. Please do not call, leave a voice-mail message, or e-mail a FIS staff member directly to initiate a request for service.  When requesting service, it is important to provide a telephone number where you can be reached. 

 

Ten Seconds, McIver!

Rick McIver has accepted a position in FIS Technical Services.  He will join us as a full-time Systems Administrator effective February 15, 2010.  His responsibilities include managing and troubleshooting client computers, software deployment, and advanced client management. Rick previously worked as an IT Representative at the H.F. Lenz Company.  Rick has several years of experience performing help desk support and managing an Altiris Deployment Solution environment to deploy software packages and Windows desktop images.  Rick will be located at 1917 Cathedral of Learning and will report to Anthony DiGregorio.

Technical Support

Support options for FIS customers


FIS Support Portal

Submit an incident or request; search the FIS knowledge base or FAQ

 

PRISM Request

Contact the CSSD Technology Help Desk

 

About FIS

Financial Information Systems is committed to being a leader within the University of Pittsburgh by providing innovative solutions through the strategic use of people, processes and technology. To support the University's mission of teaching, research and service, FIS is responsible for providing resources to manage projects, design processes, develop IT standards, implement and maintain systems, protect assets, secure information, analyze data, establish audit controls, and implement policies. FIS is dedicated to delivering the highest level of technical support, instruction and services to enhance individual and organizational performance.

More About FIS>>

Copyright ©1999 | Financial Information Systems | Revised: 09-Feb-2010