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Jason Brobeck

FIS is pleased to announce that Jason Brobeck has accepted a position as a Systems Programmer with FIS Business Solutions effective July 1, 2009. Jason has been working with the Business Solutions group as a contract developer in the PRISM system and has already been involved in many successful initiatives within the HR/Payroll application. His responsibilities will be to continue with application development in the PRISM system. 

 

Courtney Thomas

FIS is pleased to announce that Courtney Thomas has accepted a full-time Support Analyst position in Technical Services, effective January 5, 2009.  Courtney began working as a student employee at FIS in May 2008, and has assisted both Desktop Services and Support Services by providing PC setup, troubleshooting, and customer support.  Her new responsibilities include analyzing and troubleshooting technical support requests, application testing, and documentation creation.  Courtney will be located at 1917 Cathedral of Learning and will report to Carrie Francart. 

 

FIS is hosting a Home PC Security & Consulting Week December 1st through 5th. During this week you can increase your awareness of information security and learn how to proactively protect your home PC and information assets from security threats. In addition, you can take advantage of our complimentary home PC consulting services. All FIS customers are welcome to attend. Please check your email for instructions.

 

Technical Support

Support options for FIS customers


FIS Support Portal

Submit an incident or request; search the FIS knowledge base or FAQ

 

PRISM Request

Contact the CSSD Technology Help Desk

 

About FIS

Financial Information Systems is committed to being a leader within the University of Pittsburgh by providing innovative solutions through the strategic use of people, processes and technology. To support the University's mission of teaching, research and service, FIS is responsible for providing resources to manage projects, design processes, develop IT standards, implement and maintain systems, protect assets, secure information, analyze data, establish audit controls, and implement policies. FIS is dedicated to delivering the highest level of technical support, instruction and services to enhance individual and organizational performance.

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